insdaa.blogg.se - Gfi mailessentials submit support request

GFI MailEssentials installation path>\GFI\MailEssentials\EmailSecurity\SourceArchives\.GFI MailEssentials installation path>\GFI\MailEssentials\AntiSpam\SourceArchives\.In the Service Restart Required dialog, click Yes to restart services.Īll emails are stored in the following locations:.Select (or deselect as per the preference) the ' Keep a copy of every email before and after email processing' checkbox to store a copy of each email processed.

Launch the GFI MailEssentials Switchboardfrom Start > Programs > GFI MailEssentials > Switch board and select the Troubleshooting tab.

Note: This feature is turned off by default and should be turned on just for troubleshooting purposes, enabling this will essentially double the required storage capacity since GFI MailEssentials will keep two copies of the same email. This article describes the steps to achieve this. This may be particular to our environment due to the nature of our business and the tremendous email volume, so a smaller company may have success with it.GFI MailEssentials can keep a copy of an email before being processed so you can compare what changed in the processed version. It is inexcuseable for software this poorly functioning to be marketed and sold at the price they are requesting. We were saved by our endpoint antivirus software, mercifully, when an email spoofing our domain recently was sent to nearly every user in the company simultaneous attached with a crypto payload in a word doc. It is an absolute embarassment of a product that is humiliating to our department - we've switched to Mimecast which we hopefully plan to implement in the next few weeks.

Where to begin? Extraordinarily limited anti-spam, anti-spoof and antivirus engines cause so much spam to waltz through on an hourly basis. This is not the fault of their support, but instead limitations of the software itself. Support is fairly responsive, but I have not once had a serious issue resolved by them and isntead referred to their published knowledge base myself. Oh, that email address your manager asked you to whitelist still isn't being allowed through? Better make sure you hit 'apply' in both areas, including the more hidden one not readily apparent from the section you enter the email address.

I suppose the management interface is generally intuitive, though something as simple as whitelisting an individual address or domain can be stupidly cumbersome.